Our Guarantee
At Edward Fraiser, we take pride in ensuring all customers are satisfied with their purchase.
We offer free size replacements and hassle-free returns.
If you have any questions, please reach out to our friendly customer service team at support@edwardfraiser.com
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Commonly asked questions
We offer free exchanges on all orders at Edward Fraiser. If your item doesn't fit perfectly, simply contact us at support@edwardfraiser.com with your order details and the issue. We'll quickly ship the correct size to you at no additional cost.
We're confident you'll love your Edward Fraiser items, but if you're not completely satisfied, simply contact us at support@edwardfraiser.com within 14 days of delivery to arrange a full refund.
Our warehouse team operates Monday to Saturday, and all orders are shipped within 48 hours of purchase. Once your order has shipped, you'll receive a shipping confirmation email containing your tracking code. You can track your order anytime at: edwardfraiser.com/apps/track123.
We accept all major credit cards (excluding AMEX), as well as Apple Pay, Google Pay, and Shop Pay for fast, secure, and convenient checkout.
We're here to help! Reach out to us anytime at support@edwardfraiser.com. Our friendly customer service team responds to all emails within 48 hours and would be delighted to assist you.