Shipping policy
Edward Fraiser is committed to excellence and the full satisfaction of our customers.
We proudly offer shipping services. Be assured, we are doing everything in our power to get your order to you as soon as possible. Please consider any holidays that impact delivery times.
Order Cut-off time: Monday to Friday: 5:00 PM EST
Shipping Charge and Time
Delivery Time: Handling time + Transit time
Handling Time: 1-2 business days (Monday to Friday)
Transit Time: 5-8 business days (Monday to Friday)
We will make reasonable efforts to ensure delivery by the carrier within the estimated delivery time from the date of purchase. If an item is delivered, we will inform you immediately and use reasonable efforts to minimise the delay.
Shipping Charge:
For the USA, we charge for standard shipping (tracking included) a flat rate of $6.99 USD.
Shipping Method
We mainly use DHL, FedEx, or USPS to ship your orders. Your order will be handled in our facilities before being fully completed by the shipping provider.
Tracking
We offer tracking so you can follow its adventures until it reaches you.
Undeliverable Packages
Suppose a package cannot be delivered due to incorrect or incomplete shipping information provided by the customer. In that case, the customer will be responsible for additional shipping costs incurred when reshipping the package.
Do you offer international shipping?
Yes, to check international shipping charges, please check our checkout page.
Happy shopping, and keep those smiles coming!
Contact Information:
Email: support@edwardfraiser.com
Phone Number: +44 7418 351562
Support: Monday to Friday, 9 am to 5 pm